To meet the relevant and required tertiary level knowledge aspirations and associated employment needs of the State and to strive to attain global levels of excellence in teaching and research
To effectively and efficiently impart fundamental, appropriate and socio-economically relevant knowledge at the tertiary level of education to those seeking depth of understanding and employment - driven technical competence in their chosen areas of study
|Matter pertaining to||Officer|
|Administrative: admissions, scholarships, purchase and stores, security and maintenance, sports, hostels, sexual harassment, ragging||Registrar|
|Examinations and results
||Controller of Examinations|
|Teaching and research||Deans of the Faculty|
|In-case of failure of satisfaction at the above offices|
SA-35 (i) Any student or any employee of the University or affiliated College/Institution shall first approach the competent authority of the University/College/Institution, mentioned in the relevant provisions of the Act, Statutes, Ordinances, Regulations or the Rules, as the case may be, for redressal of any grievances that he or she may have. It is only when the competent authority has not been able to redress the grievance that an Appeal shall lie with the Vice Chancellor who shall take appropriate action in keeping with the provisions of the Act, Statutes, Ordinances, Rules and regulations of the University.
SA-35 (ii) An Appeal against the decision of the Vice Chancellor shall lie with the Executive Council and the Executive Council shall take action as per the provisions of clause (12) of Statute SA-13 (vii) or sub-section 2 and 3 of section 28 or section 30 of the Goa University Act, 1984, as the case may be.
SA-35 (iii) Request for redressal of grievance shall be made to the competent authority within two weeks of its occurrence. An Appeal against the decision of the competent authority may be made to the Vice Chancellor within two weeks from the communication of the decision of the competent authority. An Appeal against the decision may be made to the Executive Council within four weeks from the date of the communication of the decision of the Vice Chancellor.
SA-35 (iv) Grievances against the Vice Chancellor and/or the Executive Council shall be referred to the Visitor directly for further action as per the provisions of the Act.
|Sr No||Public Service||Designated Officers||Time Schedule (in working days)|
|1||Duplicate certificates/ Mark sheets||i) Assistant Registrar Examinations (Professional); ii) Assistant Registrar Examinations (PG); iii) Assistant Registrar Examinations (UG)||10 days|
|2||Correction in name and such other documents||i) Assistant Registrar Examinations (Professional); ii) Assistant Registrar Examinations (PG); iii) Assistant Registrar Examinations (UG)||15 days|
|3||Authentication/ verification of documents||i) Assistant Registrar Examinations (Professional); ii) Assistant Registrar Examinations (PG); iii) Assistant Registrar Examinations (UG)||10 days|
|4||Provisional degree certificate||15 days|
|5||Attestation of documents||15 days|
|6||Refund of examination fees||20 days|
|7||Verification of marks||20 days|
|8||Revaluation and declaration of results||60 days|
|9||Convocation/degree certificate (eligible candidates who have been conferred degrees)||20 days|
|10||Passing Certificate||7 days|
|11||Payment of remuneration to paper setters and the examiners||45 days after declaration of result|
|12||Provisional eligibility certificate||Assistant Registrar- Academic (Colleges)||5 days from the date of receipt of application|
|13||Migration certificate||Assistant Registrar- Academic (Colleges)||10 days from the date of receipt of application|
|14||Scholarship disbursement||Assistant Registrar- Academic (PG)||60 days from the date of receipt of application|
|15||Refund of deposits||Assistant Registrar- Academic (PG)||15 days from the date of the receipt of complete documents from respective department|